Frequently Asked Questions

If the property I rent needs repairs, who do I call and who is responsible for these repairs?

You call, text or e-mail Amy. Normally the landlord is responsible for maintenance, however if there is evidence that it was damaged by the tenant, then tenant is responsible for the repair. Small maintenance items up to $50, is tenant’s responsibility (like replace AC filters, or light bulbs etc)

I lost my keys. What happens?

You call a locksmith.

When is my rent due?

Your rent is due on the first of each month.

My lease is expired but I am not ready to move out, either ready to commit for another year. What happens in this case?

You can stay month to month. Your rent may be slightly higher. Check your lease agreement or contact Amy for more details.

What is the Gate Code of my community?

Your gate code is on your move-in “Checklist” that you received prior of moving-in. If you can’t find it, please contact Amy.

How do I transfer the electricity under my name?

Contact Nevada Energy (702) 402-5555 https://www.nvenergy.com

Can I change the color of the walls?

No you cannot, unless you have written approval from Amy. Ask for the approval and you may granted.

Who is responsible for replacing the filters of the AC?

The tenant is responsible for replacing the filters every two months. In case the AC goes out and the reason for is dirty filters, then tenant is responsible for the AC repair. It’s extremely important to replace the filters every maximum 2 months.

There are insects in my property. What am I suppose to do?

Call an exterminator company. 

I received a violation letter from the HOA. What am I suppose to do?

Forward the letter to Amy ASAP and we will advice you what to do in order to correct the violation. If the same violation is being repeated and the landlord gets fined from the association, then the tenant is responsible for this fine.